"Servant leaders are humble people who don't think less of themselves, they just think about themselves less. They don't deny their power, they just realize it passes through them, not from them." (Ken Blanchard-www.kenblanchard.com)

The idea that leaders and managers must serve their people if they are to create highly successful organizations is not new. Ken Blanchard - a high profile supporter of the servant leadership concept - explains why leading with humility could be the key to surviving and thriving during the current economic crisis. If you want to survive and thrive during this crisis, you need to first make sure you are a servant leader. In tough times and in good times, the first question you need to ask yourself is why are you leading? Are you here to serve, or be served?

Mr. Blanchard emphasizes that in a shrinking economy, this kind of hierarchical leadership is even less effective. "The last thing we need to develop are still more organizations where colleagues spend most of their time trying to please the boss rather than accomplish the organization's goals and visions;

Naomi Quenk, INFP was introduced to the MBTI 47 years ago and has been working with it ever since. She has been active in setting policy for its ethical use, researching, teaching and writing on many aspects of type, and used the MBTI in her clinical practice for over 25 years. She served as president of the Association for Psychological Type from 1985-1987. She is the author or co-author of numerous publications on type.

Once, an ESTJ woman and I got into a conversation about our favorite ages for our children. She said, "My favorite age for my children was when they were infants." I said, "Mine too." She said, "I like infants because you can totally control them." I said, "I like infants because you don't have to control them."

As a result of that experience, I never assume I know someone's type because of some behavior. I realized that people can have identical behaviors for completely different reasons.

Pamela Hollister developed The PEOPLE Process - "Understanding People is what it's all about" - with the intention of providing a package that would simplify the understanding and use of personality-type theory. Pam has over 35 years of professional business experience with emphasis on entrepreneurship, marketing and business communications. She has created and directed training programs for General Atomics, a large number of Fortune 500 companies, the US Air Force, the Department of Energy, University of Nevada, Las Vegas, and numerous school districts throughout North America.