Energy wheel logo with web address
The PEOPLE Process TYPE Talk Understanding People is what it's all about.
February 2009

Greetings!

A few weeks ago, I told a client that the difference between their firm and a "sister" firm is humility. "Your firm's leadership has humility and has put it to practice in their interaction with their clients and employees." What is the definition of humility? Webster's Unabridged Dictionary lists the descriptive words absence of pride, having or showing a consciousness of one's shortcomings, unpretentious. When I shared my opinion my own definition was, "not being a know-it-all, teachable, and approachable."

What does this have to do with personality-type? Servant leaders learn as much as they can about the people they supervise. They get to know, trust and love them. One of the best ways to do this is by understanding the strengths of our employees. That understanding is easily achieved by learning about the personality type of the people we work with. As you read this article, please note that servant leaders help people win through teaching and coaching them to do their best. Knowledge of personality-type gives you these skills.

IN THIS ISSUE
  • Are you ISTJ? ENFP?
  • INCREASE YOUR BUSINESS - EVEN IN THIS ECONOMY THRU SERVANT LEADERSHIP
  • Our Favorite Type Breakthroughs
  • About the Author - Pam Hollister, INTJ

  • INCREASE YOUR BUSINESS - EVEN IN THIS ECONOMY THRU SERVANT LEADERSHIP

    "Servant leaders are humble people who don't think less of themselves, they just think about themselves less. They don't deny their power, they just realize it passes through them, not from them." (Ken Blanchard-www.kenblanchard.com)

    The idea that leaders and managers must serve their people if they are to create highly successful organizations is not new. Ken Blanchard - a high profile supporter of the servant leadership concept - explains why leading with humility could be the key to surviving and thriving during the current economic crisis. If you want to survive and thrive during this crisis, you need to first make sure you are a servant leader. In tough times and in good times, the first question you need to ask yourself is why are you leading? Are you here to serve, or be served?

    Mr. Blanchard emphasizes that in a shrinking economy, this kind of hierarchical leadership is even less effective. "The last thing we need to develop are still more organizations where colleagues spend most of their time trying to please the boss rather than accomplish the organization's goals and visions;


    Our Favorite Type Breakthroughs

    Naomi Quenk, INFP was introduced to the MBTI 47 years ago and has been working with it ever since. She has been active in setting policy for its ethical use, researching, teaching and writing on many aspects of type, and used the MBTI in her clinical practice for over 25 years. She served as president of the Association for Psychological Type from 1985-1987. She is the author or co-author of numerous publications on type.

    Once, an ESTJ woman and I got into a conversation about our favorite ages for our children. She said, "My favorite age for my children was when they were infants." I said, "Mine too." She said, "I like infants because you can totally control them." I said, "I like infants because you don't have to control them."

    As a result of that experience, I never assume I know someone's type because of some behavior. I realized that people can have identical behaviors for completely different reasons.


    About the Author - Pam Hollister, INTJ
    Pam's Picture

    Pamela Hollister developed The PEOPLE Process - "Understanding People is what it's all about" - with the intention of providing a package that would simplify the understanding and use of personality-type theory. Pam has over 35 years of professional business experience with emphasis on entrepreneurship, marketing and business communications. She has created and directed training programs for General Atomics, a large number of Fortune 500 companies, the US Air Force, the Department of Energy, University of Nevada, Las Vegas, and numerous school districts throughout North America.


    Are you ISTJ? ENFP?
    TPP Package

    Now you can tell in 5 minutes with this user-friendly personality type Wheel for understanding self and others!

    A hands-on, interactive assessment and training tool that determines personality-type preferences utilizing theory created by Dr. Carl Jung. This 3-part package consisting of a Wheel, Profile Sheets and Booklet is an easy and fun way to help employees get valuable insights into interacting with others. Great for a leadership development program and communication skills training, this powerful tool for personality assessment is highly effective as a teambuilding communication training.

    What clients are saying about us.....

    The session that I led for our company's twenty Human Resource & Training Professionals went very well and the feedback I received was wonderful. The participants truly enjoyed discovering their "type" and learning about their peers as well. They loved The PEOPLE Process tools and said they made it easy to stay engaged and gave them information in a clear and concise way. The session lasted about 2-1/2 hours and they were hungry for more! I referred them to the TPP participant book for further reading. The learning session was indeed "profound" for all the participants. As our organization determines next steps for The PEOPLE Process, I will keep in touch. Mary Ellen Higgins, SPHR, Director, Training & Development, ACCENT

    We have found this product to be effective in training diplomats in negotiation and crisis management skills, retrenched fishermen in job seeking skills, managers in hi-tech organizations in career development, hospital emergency-room staff in managing conflict encounters, civil servants in time management skills, trainers in advanced facilitation skills, and entrepreneurs in new business start-ups. Without exception, participants have been able to relate easily to the use of the system, are amazed at the uncanny accuracy of the personality type profile, and have been able to apply The PEOPLE Process in their daily work. David Kenny, Director, PKA Training & Development, Ireland

    ...a great tool to help team members understand themselves and their teammates better. My clients love it because it has been delightfully accurate and is a practical "take-away" that they can share with the significant people in their lives. I highly recommend it as a key tool for facilitators to use to assess personality type preferences. Ruth Urban, M.S., Certified Professional Facilitator, The Urban Group, Las Vegas, Nevada

    Find out more....
    Quick Links...

    The TYPE Reporter

    Center for Applications of Psychological Type

    The PEOPLE Process Blog