- Can people be trained to have a better level of
- Coaching and one-to-one specialized training may
- Successful leaders have long been developing
their levels of emotional intelligence.
A lot has been said regarding the fact that emotional
intelligence can't be taught. I've always
disagreed with that because once I became actively
engaged in learning and applying the concepts of
psychological type theory in my business and
personal life, I was able to access the ability to
respond appropriately to many situations and people
that had previously been difficult for me.
This month's article builds the case for expanding our
emotional intelligence through a deeper
understanding and use of personality type. Hopefully,
it will energize all of you to want to learn more!
|EMOTIONAL INTELLIGENCE (EQ) AND PERSONALITY TYPE
The characteristics of Emotional Intelligence
Emotional intelligence (EQ) is really a combination of
a few things. What makes you behave the way you do,
what are the consequences? What happens to your
behaviors? If you are angry you can't change being
angry, but you can understand that you become
irrational of deal badly with others when you are
angry. It's understanding all that and based on that
understanding having the ability to be able to do
something about it.
- Emotional management
- Interpersonal sensitivity
- Ability to influence others
Part of it is, for want of a better word, self-
awareness: Let me be self-aware, let me know
how my emotions impact on my behaviors. Secondly,
let me try and manage that and use that knowledge to
become more effective and the third piece is to
understand how other people react to situations and
why they may be behaving the way they do and then try
to adapt my behavior to try and take that into account.
An in-depth study and thorough understanding of
psychological type can aid in the development of your
emotional intelligence. Psychological type, as
developed by Dr. Carl Jung, explores people's
preferences for four mental processes - Sensing,
Intuition, Thinking, and Feeling - and their tendency to
focus more on the outer (Extraverted) or inner
(Introverted) world. These mental processes and
orientations work in a dynamic way to influence what
people see and evaluate in life, and this dynamic
affects all their choices and actions.
|About the Author - Pam Hollister, INTJ
Pamela Hollister developed The PEOPLE
Process - "Understanding People is what it's all
about" - with the intention of providing a package
that would simplify the understanding and use of
personality-type theory. Pam has over 35 years of
professional business experience with emphasis on
entrepreneurship, marketing and business
communications. She has created and directed
training programs for General Atomics, a large
number of Fortune 500 companies, the US Air Force,
the Department of Energy, University of Nevada, Las
Vegas, and numerous school districts throughout
Are you ISTJ? ENFP?
Now you can tell in 5 minutes with this user-friendly
personality type Wheel for understanding self and
A hands-on, interactive assessment and training tool
that determines personality-type preferences utilizing
theory created by Dr. Carl Jung. This 3-part package
consisting of a Wheel, Profile Sheets and
Booklet is an easy and fun way to help
employees get valuable insights into interacting with
others. Great for a leadership development program
and communication skills training, this powerful tool
for personality assessment is highly effective as a
teambuilding communication training.
What clients are saying about us.....
The session that I led for our company's twenty
Human Resource & Training Professionals went very
well and the feedback I received was wonderful. The
participants truly enjoyed discovering their "type"
and learning about their peers as well. They loved
The PEOPLE Process tools and said they made it
to stay engaged and gave them information in a clear
and concise way. The session lasted about 2-1/2
hours and they were hungry for more! I referred
them to the TPP participant book for further reading.
The learning session was indeed "profound" for all
participants. As our organization determines next
steps for The PEOPLE Process, I will keep in touch.
Mary Ellen Higgins, SPHR,
Director, Training & Development,
We have found this product to be effective in
training diplomats in negotiation and crisis
management skills, retrenched fishermen in job
seeking skills, managers in hi-tech organizations in
career development, hospital emergency-room staff
in managing conflict encounters, civil servants in time
management skills, trainers in advanced facilitation
skills, and entrepreneurs in new business start-ups.
Without exception, participants have been able to
relate easily to the use of the system, are amazed at
the uncanny accuracy of the personality type profile,
and have been able to apply The PEOPLE Process in
their daily work.
David Kenny, Director, PKA Training &
...a great tool to help team members understand
themselves and their teammates better. My clients
love it because it has been delightfully accurate and
is a practical "take-away" that they can share with
the significant people in their lives. I highly
recommend it as a key tool for facilitators to use to
assess personality type preferences.
Ruth Urban, M.S., Certified Professional
The Urban Group,
Las Vegas, Nevada
Find out more....