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The PEOPLE Process TYPE Talk Understanding People is what it's all about.
January 2010

Greetings!

As you might surmise, the 16 personality types respond to conflict according to their preferences. The Thomas-Kilmann Model describes five different approaches to conflict according to how people think about the importance of a task versus the importance of their relationship with people they are working with.

The main point of the model is to encourage people to be purposeful in how they confront and collaborate with others, rather than relying on their natural - and often inappropriate tendencies.

IN THIS ISSUE
  • Are you ISTJ? ENFP?
  • COMPETING, COLLABORATING, COMPROMISING, AVOIDING, ACCOMMODATING...
  • About the Author - Pam Hollister, INTJ

  • COMPETING, COLLABORATING, COMPROMISING, AVOIDING, ACCOMMODATING...

    Thomas and Kilmann identified two dimensions of behavior involved in managing conflict with another party: concern for one's own interests and concern for the other person's interests. They labeled these Assertiveness and Cooperativeness, respectively. Depending on the degree to which a person proportions his or her energy into each of these dimensions, one of the styles will be engaged.

    The 16 personality types respond to conflict according to their preferences. According to the Thomas-Kilmann Model, none of the styles are inherently good or bad. Each is appropriate for some situations and each is also inappropriate or less effective for other situations.

    The model describes five different approaches to conflict according to how people think about the importance of a task versus the importance of their relationship with the people they are working with - Competing, Collaborating, Compromising, Avoiding, Accommodating. The main point of the model is to encourage people to be purposeful in how they confront and collaborate with others, rather than relying on their natural - and often inappropriate tendencies.


    About the Author - Pam Hollister, INTJ
    Pam's Picture

    Pamela Hollister developed The PEOPLE Process - "Understanding People is what it's all about" - with the intention of providing a package that would simplify the understanding and use of personality-type theory. Pam has over 35 years of professional business experience with emphasis on entrepreneurship, marketing and business communications. She has created and directed training programs for General Atomics, a large number of Fortune 500 companies, the US Air Force, the Department of Energy, University of Nevada, Las Vegas, and numerous school districts throughout North America.



    Are you ISTJ? ENFP?
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    ...a great tool to help team members understand themselves and their teammates better. My clients love it because it has been delightfully accurate and is a practical "take-away" that they can share with the significant people in their lives. I highly recommend it as a key tool for facilitators to use to assess personality type preferences. Ruth Urban, M.S., Certified Professional Facilitator, The Urban Group, Las Vegas, Nevada

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