Archive for April, 2011

Communications and Personality Type – Judging & Perceiving

Friday, April 29th, 2011

The fourth behavior dimension?how we take Action?Judging or Perceiving is vital to understand about one another because it is related to how we like to organize our world. Judging types prefer to decide and Perceiving types prefer to explore options. Judging types feel tension until they make a decision and Perceiving types feel tension when they feel ?pushed? into make a decision too quickly.???

Communication difficulties are created between Judging and Perceiving types around the time frame for completing a project. Perceiving types often start tasks at the last minute because they are intent on gathering as much data as possible that may impact their decision and Judging types are likely to complete tasks ahead of time. Because the Judging types are focused on the deadline, they find it difficult to trust that the Perceiving types will meet the deadline.

Judging types like to plan and organize their work in a systematic manner. They rely on this structure to be able to have a feeling of accomplishment and moving forward. Perceiving types approach a project by starting at one point and making decisions along the way as they find out information and move forward. Stress can be created when Judging and Perceiving types work together unless they understand each other?s preferred style. A knowledge of the strengths of Judging types and Perceiving types can eliminate a lot of miscommunication.

Judging Types in communication

Strengths ? ?Just do it!?

  • Are decisive
  • Share info and move forward
  • Well organized & efficient communicators
  • Provide timelines

Communication Approach:

  • Quickly make decisions, provide closure
  • Punctual & expect others to be on time
  • Like structure and schedule
  • Like to have control

When Communicating with Judgers:

  • Decide as quickly as possible
  • Focus on what is most important
  • Narrow & focus your options before sharing
  • Create & share timelines

Perceiving Types in communication

Strengths ? ?Have we researched this enough??

  • Flexible & adaptable
  • Open to new information
  • Create & consider lots of options
  • Easygoing approach to change

Communication Approach:

  • Include lots of data in decision-making
  • Spontaneous communication style
  • Can postpone decisions
  • See opportunity in interruptions

When Communicating with Perceivers:

  • Allow discussion time & plan for changes
  • Establish mutual deadlines
  • Seek more information before deciding
  • Be open to communication opportunities

Communications & Personality Type – Thinking and Feeling

Thursday, April 21st, 2011

The third behavior dimension?how we make Decisions?Thinking or Feeling can often be a source of conflict in communication. Thinking and Feeling both describe rational decision-making processes. It?s not that Thinkers don?t have feelings or that Feelers are incapable of logic, it?s just that they use very different criteria to make their Decisions.?

The PEOPLE Process Type Wheel

Thinking types make Decisions in a logical and analytical way. Before they commit to and support a Decision, everything about the subject has to be ?perfectly clear.? They prefer to be objective and are somewhat detached, which tends to earn them the label of being impersonal.

Feeling types are primarily concerned about the impact their Decisions will have on others. They are concerned with the human and interpersonal aspects and want to be sure the feelings and personal values of others are not in jeopardy. They use ?friendly persuasion? as a tool to get their points across and they make concerted efforts to identify with other people.

Thinking types are often impatient with Feeling types? need to validate and support each other. Since Thinkers prefer to focus on tasks, the small talk and sharing of personal information in the work setting seems unnecessary or inappropriate to Thinking types. Feeling types enjoy these connections and are more comfortable working with others when trust has been established. They want to know co-workers on a personal level and are more interested in understanding one another. Feeling types offer supportive feedback that can be seen by the Thinking type as insincere and overdone. Feeling types can interpret the frank feedback given by Thinking types as abrupt and critical. Thinking types want to be acknowledged for their accomplishments and need less feedback while Feeling types want to be appreciated for their efforts and like feedback on a regular basis.

Thinking Types in Communication

Strengths ? ?Does this make sense??

  • Calm, reasonable, under control
  • Provide honest & frank feedback
  • Analyze, evaluate & critique
  • Objective & principled

Communication Approach

  • Use logic & analysis to spot flaws?
  • Want to know ?why??
  • List & consider pros & cons
  • Trust competence & expertise

When Communicating with Thinkers

  • Be calm, objective, & competent
  • Offer honest feedback/positive comments
  • Support opinions with logic/clear thinking
  • Accept critical feedback graciously

Feeling Types in Communication

Strengths ? ?Will this upset anyone??

  • Able to empathize & develop rapport
  • Appreciate others? perspectives
  • Supportive, nurturing of others
  • Connect with & create harmony w/others

Communication Approach

  • Focus on subjective beliefs & values
  • Share personal stories & examples
  • Want to get to know someone personally
  • Like collaboration & want to cooperate

When Communicating with Feelers

  • Listen first before evaluating & critiquing
  • Focus on people & find out what is valued
  • Acknowledge?don?t analyze?others? values
  • Focus on creating win-win situations

Communications and Personality Type – Sensing & iNtuition

Tuesday, April 12th, 2011

The Sensing and Intuition scale represents the greatest potential for communication differences between people, since it really influences one?s worldview.? And, when you remember that Sensing and Intuition are the two preferences for the cycle of behavior that has to do with Gathering INFORMATION it?s easy to understand why the potential for confusion and chaos exists in giving communication when you don?t understand and recognize someone?s preference.?

Intuitive types are motivated by change and get enthusiastic about doing things differently and they want to share their inspirational ideas that they gained through their Intuition.? These ideas start as abstract concepts, often not too complete with details.?

Sensing types may be skeptical of theoretical concepts and want to see concrete evidence that the theory presented will work.? Sensors want to hear and see specifics and factual information that is linked to reality and presented in a step-by-step format.? They will ask practical questions and will want the details or the specific steps described.

Intuitive types usually see a lot of questions as being overly limiting, nitpicky, challenging or demonstrating a lack of confidence.? When the Intuitive type is unable to ground ideas with facts and details, the Sensing type will see the information being presented as unrealistic and impractical.

Intuitive types tend to use metaphors, analogies, and other abstract language.? They use theoretical words and concepts.? Sensing types prefer to speak in language that is literal and descriptive.? These two ways of using language are quite different and can block effective communication.

Sensors in communication

Strengths

  • Anchored in reality & common sense
  • Practical & realistic
  • Observant & attend to details
  • Immediately apply communication

Communication Approach

  • Seek facts, details & concrete examples
  • Like step-by-step explanations
  • Trust what has been tried & proven
  • Comfortable with familiarity & practicality

When Communicating with Sensors

  • Be practical with ideas that are down to earth
  • Present information sequentially
  • Show a plan & process for change
  • Use words that relate to sensory images

Intuitives in communication

Strengths

  • Are open to possibilities
  • Anticipate & create change
  • Are future oriented ? see trends
  • Generate ideas

Communication Approach

  • Become bored with details
  • Like to brainstorm
  • See patterns & the big picture
  • Don?t like to be hampered by limits

When Communicating with Intuitives

  • Provide an overview first
  • Suspend reality when brainstorming
  • Share main points, then detail
  • Show future possibilities of your ideas

Communications and Personality Type – Extravert & Introvert

Wednesday, April 6th, 2011

Communication is central to our life?we communicate with others every day, throughout the day. Understanding, appreciating, and accommodating personality differences in communication style can bring major success to our effectiveness as a friend, spouse, employee, supervisor, trainer, leader, and team member. People have different preferences in the way they take in and evaluate information and their orientation to the world around them. As we develop our awareness, understanding, and appreciation of communication differences, we will reap the benefit in our relationship with others.?

Extraverts are energized by lively and enthusiastic discussions, with rapid-paced conversation, and often interrupt as they elaborate on and process thoughts. Introverts are energized by quiet conversations with space for reflection and conversation pace is slower, taking time as they build thoughts and ideas internally. Extraverts? communication approach doesn?t allow time for Introverts to reflect and then give their opinions. Extraverts like to ?think out loud? and don?t realize that Introverts feel unable to respond quickly in a conversation, preferring to internalize the information first. Thus, the Extraverts? reaction sometimes is that the Introvert is not providing input that energizes the Extravert.

When Introverts share information, it has been carefully thought through and evaluated. When an Extravert is in the ?thinking out loud? mode they may not give the input the full evaluation it merits. Similarly, Introverts may put too much emphasis on what is said by Extraverts, not realizing they are ?hearing themselves think? and need to process information this way. This can cause difficulties for both preferences as Extraverts may miss valuable contributions by Introverts, and Introverts may take what Extraverts say too seriously and make decisions based on the input.

These communication differences can be especially dangerous in conflict situations, as Extraverts want to handle a situation immediately and Introverts require time to think things through before giving their ideas on possible solutions. Because each preference is requiring something the other type does not prefer, tension can increase. Extraverts can become impatient, wanting to move forward and make a decision not giving time to the Introverts? need to process the information internally and, then, make a decision.

EXTRAVERTS? in communication

Strengths

  • Energetic & enthusiastic
  • Think out loud
  • Give a lot of information
  • Network well

Communication Approach:

  • Speak out freely in groups
  • Think out loud
  • Like to discuss lots of topics
  • Interrupt often during discussion

When Communicating with Extraverts:

  • Listen attentively
  • Be actively responsive
  • Be energetic & enthusiastic
  • Support their need to communicate

INTROVERTS ?in communication

Strengths:

  • Quiet, reflective presence
  • Respond carefully and thoughtfully
  • Know a few people well
  • Listen without interrupting

Communication Approach:

  • Listen more than talk
  • Talk one on one
  • Need time to reflect before responding
  • Process information internally

When Communicating with Introverts:

  • Value their need for privacy
  • Allow them time to change focus
  • Ask questions to draw them out
  • Don?t pressure for an instant response